The cost of aviation is in the last passenger. Although we know this it’s hard to control. We put all our effort in tooling to have better control on the pre-operational process. Planning, self-service, et cetera. After we have them on their seat, we leave them in the...
Don't choose between business rules or processes. The value is in both! In many companies employees are busy capturing their operations in "business processes". In defining these you face a few challenges: What standard do you use, for example BPMN 2.0? What drawing...
Identifying somebody's true wishes and needs is hard, often rendering a low quality of requirements. How do you uncover the actual requirements? How do you ensure clear and unequivocal requirements? How do you ascertain sufficient requirement quality? Simple! Keep...
You are going to kick off an international project and you're rearing to go. The temporary change in living and working environment, the opportunity to meet people and to put your company and yourself on the map internationally, cause a genuine desire to start. But...
I started preparations to have a house built just less than two years ago. As a novice in this field an interesting but sometimes also rather difficult process. Of course, as the commissioner I'd like to know exactly what happens when and how. It's quite fascinating...
There are many things that can make or break a project. More often than not does one hear about projects being behind schedule and budgets overrun. Quite often the cause can be found in bad preparation. Have you really thought through the return you need from a...
