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Decision-automation

The better you mitigate misconnections, the happier your passengers

The better you mitigate misconnections, the happier your passengers

Blog, Decision-automation

Are you attending the Passenger Terminal Expo in Stockholm later this month? We are. Improving passenger experience is one of the main topics. In that perspective, transfer management plays a key role. One thing is for certain: Your capability to mitigate...

Controlling the cost of disruption, but how?

Controlling the cost of disruption, but how?

Blog, Business Rules, Decision-automation

The cost of aviation is in the last passenger. Although we know this it’s hard to control. We put all our effort in tooling to have better control on the pre-operational process. Planning, self-service, et cetera. After we have them on their seat, we leave them in the...

IT-innovation is constantly changing the aviation operations

IT-innovation is constantly changing the aviation operations

Blog, Decision-automation

How exiting was your first smartphone? Everything was integrated. New futures. New possibilities. How annoying, your second smartphone? Everything had to be installed again. And how was your last? You expected that it worked immediately. Same as your phone before this...

Don’t choose between business rules or processes. The value is in both!

Don’t choose between business rules or processes. The value is in both!

Blog, Business Rules, Decision-automation

Don't choose between business rules or processes. The value is in both! In many companies employees are busy capturing their operations in "business processes". In defining these you face a few challenges: What standard do you use, for example BPMN 2.0? What drawing...

FTE Dublin: the end-to-end passenger experience

FTE Dublin: the end-to-end passenger experience

Blog, Decision-automation

If there is one thing to take away from Future Travel Experience (FTE) it is that the aviation industry is getting more and more IT driven. If you don’t embrace IT, you will fall behind. Will humans support technology or will technology serve humans? Data is key in...

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