Are you attending the Passenger Terminal Expo in Stockholm later this month? We are. Improving passenger experience is one of the main topics. In that perspective, transfer management plays a key role. One thing is for certain: Your capability to mitigate...
The cost of aviation is in the last passenger. Although we know this it’s hard to control. We put all our effort in tooling to have better control on the pre-operational process. Planning, self-service, et cetera. After we have them on their seat, we leave them in the...
How exiting was your first smartphone? Everything was integrated. New futures. New possibilities. How annoying, your second smartphone? Everything had to be installed again. And how was your last? You expected that it worked immediately. Same as your phone before this...
Don't choose between business rules or processes. The value is in both! In many companies employees are busy capturing their operations in "business processes". In defining these you face a few challenges: What standard do you use, for example BPMN 2.0? What drawing...
If there is one thing to take away from Future Travel Experience (FTE) it is that the aviation industry is getting more and more IT driven. If you don’t embrace IT, you will fall behind. Will humans support technology or will technology serve humans? Data is key in...
